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Privacy policy

Data protection

www.agnmodelworks.com is aware of the importance of guaranteeing the right to privacy and data protection of Users and, in this sense, in compliance with REGULATION (EU) 2016/679 on Data Protection, and therefore in relation to the treatment of your personal data, we inform you below about the following points related to the processing of personal data through this website:

Responsible for the treatment:

  • Identity: Jose Julio García Casado
  • VAT number: ES30679763V
  • Postal address: C/ Elexalde 25 5ºA CPOS 48940 of Leioa, province of Vizcaya in España.
  • Phone: +34 610051979
  • Email: agnmodelworks@gmail.com

Porpouse

Depending on the form that the User completes in each case, the data may be processed with the following purposes:

  • Registered users: The information you provide in the registration form is used for the management of Users of the website, so that you can access your profile, view your orders and make your purchases without having to enter again your identifying information (name, surnames, email and telephone) and delivery address. You can modify your profile settings whenever you want.
    www.agnmodelworks.com will not accept attempts of false registrations or that impersonate the identity of persons or companies, the supply of false information in the registration form will imply the automatic withdrawal of the User. www.agnmodelworks.com reserves the right to verify the information provided by the User by telephone verification.
  • Newsletter: In cases where you grant your consent as provided in article 21 of the Law on Services of the Information Society, we will use your contact and identifying information to send you information about news on the website, news of interest, as well as promotions and offers of our products and services. The channel that we usually use is email, but only if you give us your consent.
  • Contact: The personal data you provide us through the contact form will be treated only to answer your inquiry or request. The information collected is limited to identifying and contact data, as well as data related to the nature of the request addressed to us.
  • Claims form: The personal data you provide us through the form will be treated only to attend your claim.
  • Return form: The personal information you provide through the form will be processed for the evaluation and management of the return or change requested and the collection of the product if necessary.
  • Other pourposes: The information provided can be used occasionally to:
    • Surveys to improve our services
    • Manage requests for information, suggestions and complaints from clients for their management and resolution.

Legitimation

The basis that legitimates the processing of data is the User's own consent and acceptance in each of the sections in which personal information is collected. The User has the right to withdraw the consent at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.

In relation to the processing of data for commercial purposes through telematic means, in cases where there is a prior contractual relationship between the parties, the communications are about products or services related to those previously requested by the interested party, and has given the possibility to the User to oppose the processing of their data by marking the box not pre-marked, the basis that legitimates the treatment is based on the provisions of article 21.2 of Law 34/2002, of 11 July, services of the Information Society.

In each commercial communication sent to the interested party, he will be given the possibility to express his opposition to receiving new communications.

Recipients

We inform the User that the treatment of the information collected through this website does not imply an international transfer of data.

In relation to the recipients of the information, we inform you that in case you make an online purchase that must be delivered to the address you indicate or a return that must be collected at the address indicated, in the package sent Your name and surname, delivery address and telephone number will be detailed. This last data will be included to allow contact between the transport company and the recipient in order to facilitate the delivery process.

Rights

Access, rectification, portability. To make these rights effective the User can send an email to agnmodelworks@gmail.com or send a letter to the following address: C/ Elexalde 25 5ºA CPOS 48940 of Leioa, province of Vizcaya in España indicating the changes you want to exercise.

In the cases in which it considers that during the treatment of data by Jose Julio García Casado the data protection rights of the interested party have been violated, especially when he has not obtained satisfaction in the exercise of his rights. The User may submit a claim to the competent Data Protection Control Authority.

Cookies policy

This website uses its own and third-party cookies to offer you a better experience and service. Browsing or using our services you accept our use of cookies. However, you have the option to prevent the generation of cookies and the elimination of cookies by selecting the corresponding option in your browser. In case of blocking the use of cookies in your browser it is possible that some services or functionalities of the Web page are not available.

What is a cookie?

Cookies are a tool used by Web servers to store and retrieve information about their visitors. It is a unique identifier in text file format that is sent to the user's device to record information, thus improving the quality and security of the web page. They have an expiration date from which they cease to be operative.

Utility of cookies on my web page

We use cookies to facilitate browsing the web and to obtain greater efficiency and personalization of the services we offer. The cookies used are associated only with an anonymous user and their device, do not provide references that allow to obtain their personal data or include viruses in it. Neither can you read the cookies implanted on your device from other servers.
The information we analyze using cookies is the Internet Protocol (IP) address used to connect your computer to the Internet, browser type and version, operating system and platform used for the connection and the date and time of said activity.

Cookies used

We use permanent cookies that are stored on the user's device and that allow us to retrieve navigation information on the next visit. They have an expiration date. These cookies allow us to personalize your visits, through your preferences (for example, country and language).

We also use third-party cookies that allow us to manage and improve the services offered. As for example, the statistical services of Google Analytics.

Next we collect in a schematic way the cookies previously described and used in the website:

  • ASP.NET_SessionId, MABSesion: These cookies are session identifiers provided by the Microsoft ASP server and owned by the system. They are used to identify a user who has logged in our website.
  • cookie_products: Identifies for the current session the products that the user has consulted in order to offer a better browsing experience.
  • chkCookie: Identify for this session the acceptance of the use of cookies we make on the web and thus not show the warning again.
  • testCookie: Allows you to know anonymously if the browser used in this session allows the use of cookies. It is necessary for the correct functioning of the web that the browser allows the use of cookies, otherwise some of the functions may not be available.
  • _utma, _utmb, _utmc, _utmz: These Google Analytics cookies generate an anonymous user ID, which is used to count how many times a user visits the site. It also records when it was the first and last time you visited the web. It also calculates when a session has ended, the user's origin, and keywords.

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